🔐 Privacy Policy | CoolNow™
Last updated: 05/01/2025
Welcome to CoolNow™, where your comfort comes first — and so does your privacy.
We believe your data should be treated with the same level of respect as your HVAC system: no leaks, no misuse, no nonsense. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with Florida and federal laws, including the Florida Digital Bill of Rights, COPPA, FCRA, and GLBA.
1. 🔍 Information We Collect
When you interact with CoolNow™, we may collect the following:
Personal Information: Full name, email, phone number, physical address, and zip code.
Property Details: Ownership status, residency duration, property type.
Application Data: Financial preferences, desired loan terms, estimated home size.
Device/Usage Data: IP address, browser type, page visits, session time.
We may also collect info through:
Website forms
Customer service chats
Email opt-ins
Our online HVAC cost estimator or credit application tool
2. 🤝 How We Use Your Information
We only use your info to serve you better, such as:
Processing pre-qualification and financing applications
Following up on customer inquiries and appointments
Sending confirmations, updates, and promotional emails (with your consent)
Improving our website functionality and user experience
We will never sell, rent, or share your information without your consent, unless required by law or as needed to complete your financing request with a trusted partner.
3. 🔐 How We Protect Your Information
We implement strong digital and procedural safeguards, including:
SSL encryption on all data transfers
Secure server environments
Limited access to sensitive data
Strict vetting of third-party lenders and partners
CoolNow™ also adheres to the Gramm-Leach-Bliley Act (GLBA) by:
Protecting the confidentiality and security of consumer information
Clearly disclosing how personal data is collected and shared
Allowing you to limit certain sharing, when applicable
4. 📄 Credit Reporting Compliance (FCRA)
Some financing applications may require access to your credit data through a soft credit pull.
We comply fully with the Fair Credit Reporting Act (FCRA):
We never pull credit without your explicit consent.
You’ll be notified if any decisions are based on your credit history.
You have the right to dispute incomplete or inaccurate information.
CoolNow™ will not retain or store your credit report unless authorized.
5. 🧒 Children’s Privacy (COPPA)
Our services are not intended for children under 13, and we do not knowingly collect personal information from them. If you believe we’ve collected data from a child, contact us immediately at admin@coolnowacfinancing.com and we’ll delete it ASAP.
6. ⚖️ Your Rights Under Florida Law (FDBR)
As a Florida resident, you have the right to:
Know what personal data we collect about you
Request access or deletion of your data
Opt out of data sharing with third parties
Expect clear and truthful data practices (that’s our thing)
To exercise these rights, email us at admin@coolnowacfinancing.com or call us at (321) 462-4141.
We’ll respond within the timeframe allowed by law — usually 45 days or less.
7. 🧾 Data Sharing and Third Parties
We only share your data with:
Licensed HVAC technicians
Financial institutions or lending partners for application processing
Regulatory or legal authorities, if legally required
All third-party partners are vetted and contractually required to protect your information.
8. 🛑 Opt-Out and Data Access
Want to stop hearing from us or delete your info? No problem.
To opt out of marketing emails, just click “unsubscribe” at the bottom of any message.
To access, update, or delete your data entirely, contact us at: 📧 admin@coolnowacfinancing.com
📞 (321) 462-4141
9. 🌎 Data Storage and Retention
We keep your data only as long as we need it to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
We store all data on secure servers located in the U.S.
10. 🔁 Changes to This Privacy Policy
We might update this policy from time to time, but we promise not to bury anything in legalese.
If we make major changes, we’ll notify you via email or site announcement.
11. 📫 Contact Us
Still have questions? No sweat.
CoolNow™ – Powered by Climacore
📍 1802 N Alafaya Trl Suite 158 Orlando, FL 32826
📧 hello@climacoreair.com
📞 (321) 462-4141
🌐 www.coolnowacfinancing.com